Store Policy

Store Policy

Classic Bake House strives to provide the tastiest pastries, cakes and baked goods using the freshest and best quality ingredients.Our team of experienced bakers and staff work using safe and hygienic workplace practises to ensure top quality of all our products.

Freshness and Quality Guarantee

To enjoy our selection at their best, we recommend our goods to be consumed within 48 hours of purchase (same day for reduced to clear items).Our team will also check off all cake orders with you to make sure the order is correct before leaving.

Refund/ Exchange Policy

Due to the nature of our goods, we do not accept refunds or exchanges.  If for any reason you are unhappy with your purchase, immediately notify us within 24 hours of your purchase and we will endeavour to rectify the situation for you.

Artistic Licence Disclaimer

As all our products are handmade, finishes may differ slightly from advertising.  Our cakes are subject to our bakers interpretation of your design and any images or duplications of copywrited or trademarked material are at the discretion of the customer.